Microsoft CRM is designed to meet budget and support needs for mid-market businesses. Delivery and implementation through PTD Technology, a certified Microsoft Business Solutions partner, includes hands-on assistance with setup and maintenance processes along with comprehensive training and support resources.
about our capabilities, or to arrange a free consultation regarding your technology needs, call Business Development at (517) 333-9363 x150 or e-mail BizDev@PTDtechnology.com.
Microsoft Business Solutions CRM can help you and your customers boost sales, provide top-quality customer service, and make smarter, more agile business decisions.
Microsoft CRM offer Superior customer service and increases your capacity to handle requests, without adding employees. Microsoft CRM Customer Service helps your service representatives track customer requests, manage support issues from initial contact through successful resolution, and provides customers with the consistent, efficient service that ensures satisfaction.
Help ensure efficient customer service processes, assign, manage, and resolve support incidents successfully with automated routing, queuing, and escalation of service requests, along with case management, communications tracking, and auto-response e-mail.
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East Lansing, MI 48823
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